Classic Ceramics

The delivery of goods to you is deemed to be a separate contract for services, distinct from your contract to purchase the goods.

For goods which are shipped on a pallet, the goods will be delivered as close as possible to your front door. The delivery drivers are not insured to take their vehicles off the public highway. If your property is unreachable for any reason, such as access being on a private road, up a flight of stairs (such as flats), or any other obstruction (inc. Narrow streets), delivery will be made as near to your property as possible.

The refusal of a delivery due to examples in 3.2 and 4.2, will lead to the actual delivery costs and collection fees being charged.

The delivery will be made by a single driver, so please ensure at least one able bodied person is available to assist the driver with the carrying.

The driver is NOT insured to take the goods inside your property. So therefore if the goods ordered are of a heavy or bulky nature, it is strongly recommended that at least two able bodied persons are available to get the goods inside the property.

Delivery dates (inc. Next Day deliveries) are approximate and no liability whatsoever is accepted in respect of late deliveries. Please do not arrange fitting of the items until they have been delivered and checked for discrepancies/damages. "Next working day" is the service that we and our courier try to achieve, at certain busy periods and certain areas this is not always possible, due to time limitations. Please allow two days for your delivery to arrive.

Bathroom accessories with a total order value of £100.00 or less will be charged £7.50 excluding vat for postage and packing. All accessory orders OVER £100.00 will been FREE postage. (Area A only Area,C,D & E areas will be more SEE MAP below for details)

• Mirror Cabinets - £45.00 excluding vat delivery with no limit to the value or quantity ordered – UK mainland only.
• Sanitaryware - £50.00 excluding vat delivery with no limit to the value or quantity ordered – UK mainland only.
• Shower Trays and Enclosures - £50.00 excluding vat delivery with no limit to the value or quantity ordered – UK mainland only.
• Radiators - £45.00 excluding vat delivery with no limit to the value or quantity ordered – UK mainland only.

IF YOU ARE ORDERING MORE THAN ONE ITEM FROM THE ABOVE ONLY ONE CHARGE APPLIES - £50.00 excluding vat delivery with no limit to the value or quantity ordered – UK mainland only.

ALL DELIVERIES ARE INSURED FOR LOSS OR DAMAGE

Please ensure a telephone contact number is supplied this is for the purpose of order queries and for the delivery driver.

Although many products are stock items – certain items are made to order – as follows

• Villeroy & Boch Sanitryware 10 days
• Villeroy & Boch Furniture and System Baths 42/56 days
• Keuco Mirror Cabinets (large) 28 days
• Hansgrohe Brassware 14 days
• Bisque Radiators 14 days

We will contact you if any of the delivery times are different to the above due to Manufacturing difficults or other.